Privacy policy.
Clear, respectful handling of your personal information.
Last updated: November 2026
Information we collect
We collect only the contact and trip details you provide through our enquiry and contact forms so we can prepare quotes, coordinate travel services and respond to you.
How we use information
Your information is used to respond to enquiries, provide requested travel services, improve customer service and meet applicable legal obligations. We do not request passport copies, payment card details or identity documents through the initial public enquiry form.
Sharing and retention
Information may be shared with suitable travel suppliers only when necessary to fulfil a service you request. We do not sell personal information. We keep records only as long as reasonably required for service, security and legal purposes.
Security and your choices
We use reasonable technical and organizational safeguards. You may ask to access, correct or delete your enquiry information, subject to legal retention requirements.
Contact
For privacy questions, email paaexcellencetravelagent@gmail.com or call 0749 985 120.
